Terms of Use

Last Updated: 2026

Welcome to the website of ZhiCheng Flower Factory. By using our website, browsing products, submitting inquiries, placing orders, or contacting us through the website, you agree to comply with these Terms of Use. If you do not agree with these terms, please stop using this website.

1. Who We Are

ZhiCheng Flower Factory is a source manufacturer specializing in artificial flower wholesale, customization, and global export.

Yiwu Showroom Address: 2F, 1-23-25-48, Jinfuyuan Flower Market, Yiwu, Zhejiang, China

Shandong Factory Address: Pingyuan County, Dezhou, Shandong, China

Contact Person: Yao Zhiquan

Phone / WeChat: 15857909760

WhatsApp: +8613758965573

Website: https://www.zhichengflowers.com

2. Website Use

You may use this website to browse products, learn about our company, submit inquiries, discuss customization services, and contact us.

You agree not to use this website for illegal purposes, infringe the rights of others, publish false information, interfere with website operation, or attempt unauthorized access to website systems or backend data.

3. Product Information

We try to provide accurate product images, descriptions, categories, materials, colors, sizes, and application information.

However, due to lighting, display screens, production batches, handmade processes, and material differences, the actual color, shape, size, or details of the products may vary slightly from the images shown on the website.

Product information on the website is for reference only. Final product specifications, prices, quantities, packaging methods, and delivery time shall be confirmed before order placement.

4. Inquiries, Prices, and Orders

Artificial flower prices may vary depending on purchase quantity, material, color, size, packaging requirements, customization needs, and shipping method.

Submitting an inquiry through the website does not mean that an order has been automatically confirmed. An order is considered confirmed only after both parties agree on products, prices, quantities, payment terms, packaging, delivery method, and other important conditions.

5. Customized Orders

We support sample customization, picture customization, color customization, packaging customization, and product combination customization.

For customized orders, the customer should provide clear and accurate requirements. After samples or technical details are confirmed, any changes requested by the customer may affect price, production time, and delivery arrangements.

6. Payment

Payment methods and payment terms shall be confirmed between the buyer and ZhiCheng Flower Factory before production or shipment.

If an order requires advance payment, we may begin production, preparation, or shipment only after receiving the agreed payment.

7. Shipping and Export

We can assist customers with packaging, shipment, logistics, and export-related documents. Depending on the order and destination country, shipping may be arranged by international express, air freight, sea freight, railway, or land transportation.

For international shipments, customs clearance, import duties, taxes, and local charges in the destination country are usually the buyer’s responsibility, unless otherwise agreed in writing before order confirmation.

8. Returns and Claims

Because most of our orders are wholesale, mixed, or customized orders, returns without prior agreement are generally not accepted.

If the products have obvious manufacturing defects, shipping damage, or do not match the confirmed order, the customer should contact us within a reasonable time after receiving the goods and provide photos, videos, carton photos, shipping labels, and relevant evidence.

We will review the situation and discuss a reasonable solution with the customer, which may include replacement, replenishment, discount, or another mutually agreed solution.

9. Intellectual Property

All texts, images, logos, page designs, product photos, category structures, and other content on this website belong to ZhiCheng Flower Factory or are used with authorization.

Without our written consent, no one may copy, distribute, modify, download, or use website materials for commercial purposes.

10. Limitation of Liability

We try to maintain accurate website information and normal website operation, but we do not guarantee that the website will always be error-free, uninterrupted, or free from technical problems.

ZhiCheng Flower Factory shall not be liable beyond the scope required by law for losses caused by improper website use, logistics delays, customs procedures, force majeure, third-party service issues, or events beyond our reasonable control.

11. Third-Party Links

This website may contain links to third-party websites or services. We do not control the content, privacy policies, or actions of third-party websites. You access third-party websites at your own risk.

12. Updates to These Terms

We may update these Terms of Use from time to time due to business changes, website function updates, service changes, or legal requirements. The updated terms will be posted on the website and will take effect from the date of publication.

13. Contact Us

If you have any questions about these Terms of Use, please contact us:

ZhiCheng Flower Factory